Contact support
For issues, questions, or security disclosures, email us. We read every message.
support@arp.run
Product questions, billing, pairing help, or anything that isn't a security issue. Response target: one business day.
security@arp.run
Suspected vulnerabilities, cryptographic concerns, or anything that could affect other users. We follow a coordinated-disclosure policy: please give us a reasonable window to patch before public disclosure.
Other resources
- // STATUSstatus.arp.run
Live status of ARP Cloud services.
- // DOCSspec.arp.run
Protocol spec, scope catalog, and integration guides.
- // GITHUB ISSUESgithub.com/KybernesisAI/arp
File bugs or feature requests against the open-source protocol + reference implementation.
Before sharing screenshots or logs, review what's in them — audit entries can contain peer DIDs and message types. For anything you'd rather keep private, email us and we'll coordinate a secure channel (PGP, or Keybase) before you send. See the privacy policy for how we handle the data you do send us. ARP Cloud tenant data remains tenant-isolated at rest (see the tenant-isolation model in /legal/dpa).